TERMS AND CONDITIONS

PLEASE READ OUR TERMS & CONDITIONS CAREFULLY AND ONLY USE OUR SERVICES AND PRODUCTS
IF YOU ACCEPT THEM.
 

1. USAGE OF WEBSITE

All content and web code and images on this site are subject to copyright laws and are fully owned by us or other third parties that have licensed us to use it. You are permitted to view or print any individual pages for your own personal use only. Usage of any of the items found on this website for any other purpose than personal is strictly forbidden and must be confirmed by us in writing prior to such use. Any Site features and/or its operation may be limited or restricted by us at any time, without any prior notice.

2. COPYRIGHT

Please make sure you have the right to reproduce the images you are supplying to us. It is the person that has taken the photograph (pressed the button) that owns the copyright. If you are not sure if you do have the right to use an image please contact the author/source of the image and confirm that usage of their photo is not prohibited for this purpose.

we cannot be held liable for any breach of copyright law and it is the customer's sole obligation to obtain such rights before placing an order.

We reserve the right to refuse reproduction of any image for any reason (including inappropriate content or images depicting any kind of abuse or discrimination). In fact we will report all offensive images to the authorities.

In any such case you will receive a refund, except the transaction fees (2.5% of transaction + 15cent)

3. SUPPLIED ARTWORK

We make every effort to make sure your image is reproduced at the highest possible quality. 

We have built a system into our website that automatically checks the resolution of each uploaded file. This system will then only allow you to choose from the sizes that your image is suitable for (minimum accepted resolution is 72dpi). The quality of the reproduction depends on variety of factors. Our ordering system is designed to give you an indication only and should not be treated as a 100% accurate representation of your product. The colour reproduction may vary from your screen as this it is influenced by a variety of settings. Please note that the ‘’black and white’’ and the ‘’sepia’’ filter that you can apply to some images are for illustration purposes only, and are designed to give you an idea of how the photo will look if you choose to print it black or white or sepia. Each image is manually transformed into black and white and/or sepia with individual settings to best suit the image.

4. YOUR PERSONAL INFORMATION

To fulfil your order we need to collect some personal information from you. This includes your name, address and contact details. In some cases we might need to contact you by email or phone.  Your IP address, geographical information, browser and operating system type are automatically recorded by our servers for security/marketing/development purposes. All your details are strictly confidential and will never be shared with any other third party except for the delivery company (we will provide them with your name, address, and phone number).

5. PAYMENTS/PRICES

All our prices include VAT, at variable rates depending on the product and according to Irish Laws.

At the moment we are offering several payment options: Cheque, Paypal and Credit/Debit/Laser card Payment. We do not store any of your credit/debit/laser card details. All Credit/Debit/Laser card payments are processed securely by two companies: STREAMLINE and REALEX PAYMENTS.

While we are able to cancel transactions, we do not have access to any of your credit/debit/laser card details.

We accept cheques, however we will only ship the goods once cheques have cleared.

6. DELIVERY

We aim to despatch your finished canvas prints within 5 working days off order being placed. It is your understanding that it may sometimes take longer than 5 days to despatch your goods. We will do our best to inform you of any such situation but this may not be always possible. To offer best delivery schedule a combination of services is used depending on the size/weight  of your order.

7. RETURNS

We have taken all reasonable measures to ensure our prints will be lightfast. However, customers must understand that this cannot be guaranteed either by the manufacturers of the inks we use, or by us. Our cancellations policy accords to European laws governing distance selling. For our Limited Edition Range of Prints, you can cancel your order up to 7 days after receipt of the print. However, you must pay the cost of securely and safely returning the goods to us. Due to the uniquely customized nature of Personalised Art Photo to Canvas Prints, you can only cancel your order if we have not yet printed your print. In this case, you will be charged a 50% cancellation fee. If your personalised art order has already been printed, you will be charged in full for your order. A replacement will be sent if:

- goods are damaged in transport,

- goods are lost in the post,

- there are quality issues with the goods but not related to colour or artistic interpretation.

Any problems with the products must be reported within 3 days of delivery. In order to obtain a replacement, the products must be sent back to us at your cost. Case dependant, we may sometimes reimburse you or offer you a credit note for all or only part of postage fees but this in entirely at our discretion

Colour variation between your monitor and the final product and/or artistic interpretation do not qualify for quality based refund/replacement.

Exposure to excessive heat may cause the timber frame to warp. We are not liable for any warping that may occur as result. 

Our decisions are always final.

8. CHANGES TO THESE TERMS

From time to time these terms & conditions may be updated. We reserve the right to do so without any prior notice. Please check at the time or your order to be sure you are up to date with our terms and conditions. It is your responsibility to do so.

Any and all changes to our terms and conditions will be effective as soon as they are published on this page.

9. CONTACT

This site is operated by Gabriel Leica t/a Printed Canvas, registered in Ireland, Reg. no. 2213158Q, VAT no. IE 2213158Q. Registered office: Unit 4 Liosban Industrial estate, Tuam Road, Galway, Republic of Ireland. You can get in touch by emailing us to or by telephone 091763398, Monday to Friday, from 10:00 am to 6:00 pm. Please contact us if you require any additional information regarding any section of this website.

 

 
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